Privacy policy
Privacy Policy Overview
Introduction
At GES Energy, we are committed to safeguarding the privacy and security of our users. Our privacy policy explains how we collect, use, store, and protect your personal information while you interact with our products and services.
Data Collection and Use
We collect only the information that is necessary to provide you with a seamless and secure experience. This may include personal details, usage data, and cookies. The collected data is used to improve our services, tailor content, and ensure that our platform meets your needs.
Security Measures
Your data is protected with robust security protocols. We employ technical and organizational measures designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.
User Rights
We believe in transparency and give you control over your information. You have the right to access, modify, or request deletion of your personal data. If you have any questions or concerns about how your data is handled, please contact our support team.
Compliance and Updates
Our privacy practices comply with relevant legal and regulatory frameworks. We continuously review our policies and update them as necessary to ensure ongoing compliance and to address any emerging security challenges.
What Data We Collect
We may collect the following types of information:
- Personal Information: This includes details such as your name, email address, phone number, and other identifying details that you provide voluntarily when using our services.
- Usage Data: Information related to your interactions with our website, such as IP addresses, browser types, device details, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, improve site functionality, and analyze performance.
- Payment Information: If applicable, we may collect payment-related data to process transactions securely.
- Communication Data: Records of your interactions with our customer support or inquiries submitted through our website.
How we use your data
The information we collect is used to:
- Provide and improve our services.
- Respond to inquiries and customer support requests.
- Enhance user experience through analytics and site optimization.
- Comply with legal obligations and enforce our terms.
Data Protection and Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website employs encryption, firewalls, and secure servers to ensure data security.
Third-Party Sharing
We do not sell, trade, or rent personal information to third parties. However, we may share data with trusted service providers for operational purposes, such as payment processing, analytics, and customer support.
User Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request restrictions on certain data processing activities.
Data protection & security
We take the security and confidentiality of your data seriously. Our data collection and security practices are designed to ensure that your personal information remains protected at all times.
Data Collection Practices:
- We collect only the necessary information required to deliver our services and improve user experience.
- All data collection is conducted transparently, with user consent where applicable.
- We do not engage in excessive or intrusive data collection practices.
- Data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Security Measures:
- We implement industry-standard encryption protocols to safeguard sensitive information.
- Our servers are protected with firewalls and secure authentication measures to prevent unauthorized access.
- Access to personal data is restricted to authorized personnel only.
- Regular security audits and assessments are conducted to maintain data protection integrity.
- We comply with relevant data protection laws and regulations to ensure user privacy.
- In the event of a data breach, we have response procedures in place to mitigate impact and notify affected users as required by law.
Third-Party Sharing
We do not sell, trade, or rent personal information to third parties. However, we may share data with trusted service providers for operational purposes, such as payment processing, analytics, and customer support.
User Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request restrictions on certain data processing activities.
- Request a copy of the data we hold about you.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
For further inquiries regarding our privacy practices, please contact us at info@ges.energy.
State-Specific Privacy Rights
Certain U.S. states have enacted privacy laws that grant residents specific rights regarding their personal information. This section supplements our general Privacy Policy and applies only to residents of the states listed below.
California (CCPA/CPRA):California residents have the right to request information about the categories and specific pieces of personal information we collect, including the sources of that information, the purpose for collection, and the third parties with whom it is shared. You may also request that we delete or correct your personal information, or limit the use of sensitive personal data. We do not sell or share personal information in the manner defined by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You may exercise your rights by contacting us at info@ges.energy. We will not discriminate against you for exercising these rights.
Colorado (CPA):Colorado residents have the right to access their personal data, request corrections, deletion, or receive a portable copy of their data. You may also opt out of targeted advertising, the sale of personal data, and profiling in certain automated decisions. If we deny your request, you have the right to appeal. To make a request, please email info@ges.energy.
Connecticut (CTDPA):Connecticut residents can request access to their personal information, corrections, deletion, and a copy in a portable format. You also have the right to opt out of targeted advertising, sales of personal data, and profiling. To exercise your rights, contact us at info@ges.energy.
Virginia (VCDPA):If you live in Virginia, you may request access to the personal data we hold about you, ask for corrections or deletion, or request a portable copy. You can also opt out of profiling, targeted advertising, or the sale of personal data. Appeals of denied requests can be submitted to info@ges.energy.
Utah (UCPA):Residents of Utah have the right to access personal data, delete information they have provided, and receive a copy in a portable format. You can also opt out of targeted advertising and the sale of your data. To submit a request, email us atinfo@ges.energy.
As additional U.S. states pass privacy legislation, we are committed to complying with all applicable legal requirements regarding the collection, use, and protection of personal data. If you reside in a state with privacy laws not specifically listed in this policy, you may still have rights related to accessing, correcting, deleting, or opting out of certain uses of your personal information.
We will update this Privacy Policy to reflect new rights as they become effective. In the meantime, you may contact us atinfo@ges.energy to inquire about your privacy rights or to submit a request, regardless of your state of residence. We will evaluate all requests in accordance with applicable law.
International Visitors and Data Transfers
If you access our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our servers or service providers are located. These countries may not have the same data protection laws as your jurisdiction.
By using our services and providing your information, you consent to the transfer of your personal information to the United States and other jurisdictions as described in this policy. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
If you are located in the European Economic Area (EEA), United Kingdom, or another region with data protection laws that differ from U.S. law, you may have additional rights under the General Data Protection Regulation (GDPR) or similar laws. These rights may include access to your personal data, correction or deletion of data, restriction or objection to our processing of your data, and the right to data portability.
To exercise any international privacy rights or for questions about how your data is processed across borders, please contact us at info@ges.energy.
Opt-Out Options
We respect your right to opt out of certain data collection and communications. Below are the ways you can manage your preferences:
- Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting us at info@ges.energy.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings to restrict or disable tracking technologies.
- Data Processing: If you wish to limit or stop the processing of your personal data, you may request this by emailing us at info@ges.energy.
- Account Deletion: You can request the deletion of your account and associated data by contacting us directly.
Please note that opting out of certain services may affect your ability to use some features of our website or receive important service-related communications.